Heres the letter from Pipex that's got me into a rage

Dear Damian Byrne
Important notice regarding your broadband usage

Pipex introduced network traffic management in 2005 to help manage the network and provide a fair service for all our customers particularly during busy periods of the day. The usage behaviour of a small minority of our customer abase has led us to introduce, with immediate effect, a Fair Use policy online at www.pipex.co.uk/legal.

We have established that your usage levels are in excess of the levels we would expect for normal home use, and your behaviour along with a small number of other customers may be having a detrimental effect on the service available for the majority of the Pipex customer base.

How do you define "Normal"

We would like you to change your usage behaviour immediately or let us know if you think we have got this wrong, If we don't see a reduction in your usage in the next 14 days we will contact you and may take further action.

In addition to changing your usage behaviour there are a number of alternatives for you to consider:

* You can move to our Midi broadband product which has a usage allowance of 15GB a month with the option to purchase more allowance on a monthly basis. We would allow you to continue with your current level of usage on this product as long as you confirm in writing to us that you are complying with our Acceptable Use Policy and using your connection for normal home use.

* You can switch to our sister company Bulldog Broadband where the service may be more suited to your needs. You will need to purchase a telephone service and line rental with a new 12 month contract.We advise that you visit bulldogbroadband.com first to check that you can receive their service. If you then decide to take this option please call us on 0800 107 5902 to request a MAC code.

* You can switch to an alternative provider that offers you unrestricted use of your broadband connection. If you wish to take this option then please call us on 0800 107 5902 to request a MAC code.

Finally, please can you confirm to us in writing within the next 14 days using the attached form that you are complying and will continue to comply with our Fair Use and Acceptable Use Policies