In my quest to further my career, I have spent the last 3 days doing the ITIL v3 foundation course, ITIL (IT Infrastructure Library) is the standard IT in all organisations are keen to adhere to.This is all good learning procedures in a classroom, but trying to put it into practice is another thing.
I also took the exam which requires 26/40 to pass. I took 2 mocks and got 28 on both (dangerously close).
We were told by the lecturer, passing the foundation course means an extra £2k on your salary (£15-£20k if you get the diploma). Who in their company would get an extra £2k as simple as that.
As my role as Service Desk Manager (along with a ton of other stuff "The Goona" and "The Conster" give me, I'll if I can put (some of) ITIL into practice
By doing the course, I have learned I am also the following,
- Service Level Manager
- Problem Manager
- Operations Manager
I'll find out if I passed in a few weeks time.
1 comment:
I passed and still have the full diploma, version 1.old, back in the day (1996).
RMG rewarded my effort of 2 weeks of course, followed by 2, 3 hour closed book written exams I had to travel to London to take with a big fat fuck all.
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