Pipex Reply

Update to my Pipex Issue - Here is their reply
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Thank you for your e-mail.

We have implemented various network traffic management systems in an effort to provide optimum levels of service to each of our customers.

We are constantly trying to improve the reliability and performance of our network which means such systems and strategies will be implemented and tested.

The network traffic management systems are active on all of our packages.
P2P services are among some of the types of usage that are involved in this process.

If you have any further queries please do not hesitate to contact us.

Kind Regards,
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Does it appear that they haven't actually replied to me, more like sending a "standard template email", well did to me, see if they reply to this time to...

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"Hello there
None of my questions have actually been answered, rather than send me a standardised email, could you please respond to my email. "
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We'll see