Showing posts with label ITIL. Show all posts
Showing posts with label ITIL. Show all posts

Wednesday, September 03, 2008

I am a Prince....
... 2 Foundation qualified chap.

I have just completed (and passed) my PRINCE2 foundation course

The reason for doing this course is not to become a Project Manager, but to understand the methodology of Project Management in my day to day life - especially when being "updated" by PRINCE 2 Project Managers, I should now be able to relate to PRINCE 2 management practices when dealing with projects.

I was advised to go further and do the Practitioner but I am not really wanting to go that far (I might be forced into Project Management).

For now I am happy with PRINCE 2 and ITIL v3 qualifications

.... Now where do I use them?

Saturday, February 16, 2008

ITIL v3
In my quest to further my career, I have spent the last 3 days doing the ITIL v3 foundation course, ITIL (IT Infrastructure Library) is the standard IT in all organisations are keen to adhere to.
This is all good learning procedures in a classroom, but trying to put it into practice is another thing.

I also took the exam which requires 26/40 to pass. I took 2 mocks and got 28 on both (dangerously close).

We were told by the lecturer, passing the foundation course means an extra £2k on your salary (£15-£20k if you get the diploma). Who in their company would get an extra £2k as simple as that.

As my role as Service Desk Manager (along with a ton of other stuff "The Goona" and "The Conster" give me, I'll if I can put (some of) ITIL into practice

By doing the course, I have learned I am also the following,
  • Service Level Manager
  • Problem Manager
  • Operations Manager
I'd say that's a £100k salary easily, but I wouldn't take the drop...


I'll find out if I passed in a few weeks time.